MANUAL
Forms Management System: www.formdesk.com
 
 

 

Webhook: Solve360 - Create Solve360 contacts from within Formdesk

 
This Webhook allows you to include data in a Solve360 contacts list.


This document contains the following subjects:

How it works
Instructions
Test the webhook
 

How it works

Upon form submission, the data will be forwarded automatically to a Solve360 contacts list.
 

Instructions

 
In Solve360:
To correctly set up the webhook you'll need the Solve360 API Key.

For the API Key, see More > My account > API Token
 
 
In Formdesk:

Form
Ensure that the Formdesk form contains the fields that need to be transferred.

Webhook
On the Settings Tab go to "Webhooks" and choose "New webhook..."
 
 
General
Select the webhook “Solve360”, several fields will now be set automatically.
Set these values:
• Authentication: Yes
• Username: Solve360 username (email address)
• Password: Solve360 API Key

Data
At the section “Data” an example is shown of the XML body:

  <request>
      <firstname>[firstname]</firstname>
      <lastname>[lastname]</lastname>
  </request>

Here you have the option to include fields. The [identifier] will be replaced by the value of the field.
The aforementioned example will create a contact within your Solve360 account.
More information on the available XML tags can be found on the API page of Solve360: http://norada.com/norada/crm/external_api_reference_contacts.
 

Test the webhook

Go to the Questions Tab, click on "Test form", fill in the form and click Send.

Afterwards check whether the data is added to the contacts list within Solve360.